• Developed forward-thinking solutions with emerging technologies to accelerate business transformation and support sustainable growth.

• Created tailored strategies and communication plans that empower organizations to excel in a rapidly evolving digital landscape through collaborative innovation and optimization.

• Led initiatives that bridge business goals with actionable tech solutions, promoting both organizational success and individual well-being.

• Published thought leadership insights on MissTeams365.com and across social platforms, including YouTube, LinkedIn, TikTok, Instagram, and Facebook, to inspire professionals and drive impactful digital change.

• Directed multi-year modernization initiatives impacting 125K Dell employees, managing a diverse team of 30+ cross-functional professionals across Marketing Operations, Software Engineering, Product Marketing, IT, Sales Learning and Development, and Data Analytics.

• Developed a comprehensive M365 digital implementation strategy, achieving best-in-class recognition and driving significant adoption across the organization.

• Standardized MarTech content lifecycle management processes for over 6,000 Adobe Digital Experience assets, improving SharePoint List capabilities to enhance impact on Dell customers and internal sales teams.

• Excel in overcoming program challenges, consistently driving high-performance outcomes.

• Demonstrated expertise in transition management, promoting innovation, ensuring smooth implementation, and achieving high user adoption.

• Directed user engagement campaigns that maximized technology utilization and enhanced overall effectiveness.

• Led initiatives that accelerated change, drove organizational growth, and maintained a competitive edge in technology development.

• Utilized AI to develop content, enhancing digital presence and engagement.

• Led the implementation of generative AI initiatives including chatbot development and SEO keyword preparation for SharePoint Intranet, improving user experience and search engine optimization.

• Led the "Tool Tips" campaign for Dell, increasing user engagement and tool utilization for SharePoint, Teams and Viva Suite

• Enhanced internal processes by dismantling information silos and improving work-life balance, resulting in a ~5% increase in employee satisfaction with internal tools.

• Implemented integrative finance and resource management strategies, ensuring optimal allocation and utilization of resources.

• Subject matter expert for the Global Project Manager Summit, driving project management innovation through MS Teams collaboration for all of Dell Technologies.

• Developed and launched the Innovation Pod webpage with integrated submission forms, facilitating idea generation and project submissions for continuous process improvement.

• Facilitated Peer-To-Peer Brownbag sessions focused on mastering internal tools, enhancing team proficiency and productivity.

• Acted as SharePoint Intranet Champion and Mentor, fostering a culture of collaboration, growth, and knowledge sharing with clear, efficient communication.

• Elevated the onboarding process for all Marketing teams, ensuring smooth transitions and comprehensive training.

• Managed updates to Marketing Activities Calendar systems and taxonomy to improve data organization and accessibility.

• Developed and executed the SharePoint Intranet Development strategy, overseeing the seamless migration and implementation.

• Ensured meticulous attention to detail and collaborative cross-functional project management, achieving on-time launch and exceeding organizational requirements.

• Established a robust communication and collaboration framework, setting the foundation for company-wide information sharing.

*This was a three year project that began with content audits in 2021, migration in 2022, change management and adoption in 2023.

• Improved the intranet content strategy to enhance user engagement and accessibility.

• Led a hackathon event to elevate the onboarding website for all Business Unit Marketing, driving innovation and improving new hire experiences.

• Service Marketing Roadmap: Innovated the service marketing roadmap, reducing reliance on PowerPoint by creating an on-demand, custom SharePoint solution and improving KPI tracking and budget balancing.

• Intern Management: Prepared and oversaw interns during a SharePoint intranet migration for, ensuring smooth onboarding, knowledge transfer and project execution.

• Onboarding Process Creation: Designed a comprehensive onboarding process for Services Marketing, including a detailed SharePoint site for new employees.

• Go-To-Market Transformation: Led the transformation of the go-to-market strategy to integrate Channel messaging for all product launches, creating a new process and training an 80-person team, resulting in a best-in-class standard.

• Partner Onboarding Kit: Developed and executed the strategy for a partner onboarding kit on the Partner Portal.

• Metrics Dashboard: Defined and published a metrics dashboard for assets on Partner Portal pages.

• Communications Core Team Lead: Led a team to build a Services Marketing Enablement Inventory.

• Partner Portal Enhancements: Launched an on-demand training page for partners called DellTV and created a dedicated page on the Partner Portal to highlight new updates.

• Major Launches Management: Managed major launches and initiatives, ensuring timely delivery and stakeholder satisfaction.

• Standardized Bill of Materials: Developed standardized templates for Bill of Materials, Communications plans, and messaging, improving efficiency and consistency.

• ProSupport Suite Launch: Managed the launch of the Tier One ProSupport Suite, developing an asset strategy and ensuring timely publication.

• Adobe Experience Manager (AEM) Expertise: Served as a subject matter expert, influencing the product development and migration to AEM.

• Partner Portal Migration: Led the migration of the Partner Portal to AEM, enhancing user experience and content accessibility.

• Operational Leadership: Designed and executed initiatives for long-term operational excellence, including managing a six-figure team budget and ROI reporting.

• On-Demand Roadmap: Launched and managed an on-demand roadmap for better project tracking and communication.

• Metrics Dashboard Creation: Created and maintained a Services Partner Marketing metrics dashboard for executive visibility.

• Project Management: Managed an average of 12 major projects annually, including high-priority product launches and innovation initiatives.

• Global Launches: Led global launches of major service marketing initiatives, including ProDeploy Client Services and ProDeploy Enterprise Suite, managing cross-functional teams and ensuring successful execution.

• Global Channel Support: Developed channel messaging and collateral for Global Services Marketing, ensuring effective communication and training for internal and partner sales teams.